Learning Assistance Services Program Description
Academic Success Center, Chula Vista Campus: Open five days a week, the 420 Building provides individual and small group tutoring for students referred to the ASC. Operational hours are Monday through Thursday from 8:00 a.m. to 8:00 p.m., and Friday 8:00 a.m. to 4:00 p.m. Summer session hours are 10:00 a.m. to 6:00 p.m., Monday through Thursday. In fall 2008, due to budget cuts, the ASC dropped Saturday hours (9:00 a.m. to 2:00 p.m.) beginning with the week of November 17.
The recently remodeled ASC supports an Accounting Lab; Foreign Language Conversation Labs; Math Lab; Reading Center; Writing Center; Power Study Program; Women’s Math Network; content specific tutoring for most courses offered; Tutor, Tweens, and Teens, a fee-based tutoring program for students in grades 5-12; test proctoring; academic and study skills workshops; and the OWL, the Writing Center’s asynchronous online tutorial service. The facility includes two large open tutoring areas, the Interdisciplinary Tutoring Center, five small and three large study rooms, the Writing Center, one office and three study rooms for Disability Support Services (DSS) test proctoring services, and the large room for ASC test proctoring and workshops.
Interdisciplinary Tutoring Center in the Library: During the 2008-2009 summer, fall, and spring semesters, ITC hours were reduced due to budget cuts. The ITC now operates from 7:30 a.m. to 6:30 p.m. Monday through Thursday, Friday 7:30 a.m. to 1:00 p.m., and 10:00 a.m. to 2:00 p.m. on Saturday.
Writing Center: The Writing Center, located within the Academic Success Center (ASC), provides walk-in tutoring for all writing classes, as well as written assignments for courses across the curriculum. Writing Center Workshops are also included within the Center’s services. Again, budget cuts have curtailed WC hours, completely eliminating Saturday tutorial support. Students do have the option of using Writing Center OWL services 24/7.
Reading Center: The Reading Center, located within the ASC and adjacent to the reading classrooms, provides tutorial support for students using both reading lecture and laboratory materials, as well as for students campus wide who desire to improve their college level reading skills. In addition, this semester through Basic Skills Initiative funds, Power Study Leaders using Supplemental Instruction (SI) strategies assist reading students both within classes in the form of interactive small group sessions as well as the traditional SI outside of class workshops.
The Online Writing Lab: The OWL provides online tutorial services. As with the Writing Center, the OWL is available to all registered SWC students. OWL tutees complete an online form into which they copy and paste their work, which triggers an email to OWL tutors that submissions have been made. The response time is within 36-48 hours.
ASC Data: Based on the data collected over the past seven academic years (2000-2007), the ASC has provided the following academic support.
• Average number of students that receive tutoring services = 9,250.
• Average number of tutoring hours = 35,235.
• Average number of tutoring contacts = 35,687
• Number of courses tutored = 1,136
• Number of disciplines = 56
• Number of workshops = 56
• Number of students attending workshops = 644
• Average number of tutors employed in all facilities = 59
All students who are referred for learning assistance support are automatically enrolled in NC 3: Supervised Tutoring through the college positive attendance tracking software (PAT) that uses either kiosk or client-based programs and adheres to Title V regulations for Tutoring and Learning Assistance Sections. Faculty members who meet the established minimum qualifications supervise all tutorial sites under the ASC umbrella. The PAT is proprietary software that is networked and integrated into the SWC Colleague database and is used to track all student participation in the ASC programs and services.
Power Study Program: Expansion of the ASC academic support services in the last year focused on the Power Study Program (PSP or PS). Modeled after Supplemental Instruction (SI) from the University of Missouri, Kansas City, PSP was instituted in fall 2007 for six PS Leaders holding fourteen PS Sessions per week in support of Chemistry 100, 110, 170 and Biology 100. Data collected at the end of fall 2007 replicated worldwide SI evidence of significantly higher retention in PS courses, fewer D’s, F’s, or W’s, and higher grades. As a result, spring 2008 began with an increase in PS courses, leaders (13), and sessions. In addition to the courses covered in Fall 07, the expanded program included Biology 190, Math 101, Math 244, and History 106. In Spring and Fall 2008, PSP was expanded to include basic skills courses, with the number of sections reaching 40 and using three models of PSP and BSI funding.
ASC Test Proctoring: The ASC provides free test proctoring for Southwestern College students in need of make-up exams or online supervised testing. In addition, students from other California colleges and universities, and national and international institutions are provided fee-based test proctoring, including online exams.
The number of ASC tests (SWC and fee-based) proctored over the past five academic years (2000- 2006) = 6,562. The average number of ASC tests proctored per year = 1,315
A partial list of colleges and universities served through fee-based test proctoring includes the following: Athabasca University, Barstow College, Brigham Young University, California State University – Dominguez Hills, Indiana State University, Mesa College, Rio Salado College, State University of New York, Texas State University, University of Maryland, and University of Wyoming.
Higher Education Centers —National City, Otay Mesa, and San Ysidro:
The National City facility offers academic support services twenty hours per week; Otay Mesa, twenty-one; San Ysidro thirty-six. Times vary based on semester class schedules. The Tutorial Center Coordinator assigns tutors and adjunct faculty to these locations based on the need of each campus. For tutoring in writing, students access the OWL, while other subject areas are tutored through face-to-face sessions.
Websites: Two ASC web pages provide information regarding the tutorial and academic support services provided to SWC students. One, located under Student Services on the SWC home page, lists information about the Center programs and services, operational hours, and staffing. The second, located under Quick Links, focuses on learning skills handouts, materials, and links for student use. In addition, detailed Writing Center information is provided, including the OWL and Writing Center Workshops.